Refund and Returns Policy

At MancahTech, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we acquire, use, and safeguard your personal information when you interact with our website, our shop, and our services.

Information We Acquire

When you visit our website or shop with us, we may acquire certain types of information, including:

• Personal details such as your name, phone number, and email address when you contact us, create an order, or request support.

• Payment information when you make a purchase.

• Technical details such as your IP address, browser type, and browsing activity on our website.

How We Use Your Information

We use the information we acquire to:

• Process and complete your orders.

• Communicate with you about your purchases, deliveries, or inquiries.

• Improve our website, products, and services.

• Send you updates about promotions, new arrivals, and offers, if you have given your consent.

Sharing of Information

MancahTech does not sell or rent your personal information to third parties. We may share your information with trusted partners only when necessary to process payments, deliver products, or comply with legal obligations.

Data Security

We take the protection of your personal information seriously. Our website uses secure systems to safeguard data from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100 percent secure, we strive to use the best possible practices to keep your information safe.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site, allowing us to personalize content and enhance functionality. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly without them.

Your Rights

You have the right to request access to the personal information we hold about you, to correct inaccuracies, and to request deletion where applicable. If you no longer wish to receive marketing communications from us, you can opt out at any time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MancahTech
Trust Building, 2nd Floor, Room 2
Nairobi, Kenya
Phone: 0700 294 463